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Originally shared on Hacker News

Upfront

A customer support platform that unifies the basic requirements of customer support which are typically split across multiple per-user-priced tools, giving everyone in a small team visibility into what is being communicated to customers.

Last shared For Small B2B startup teams where not everyone can afford per-user support tool licenses
01 / The problem

What it addresses

The basic requirements of a customer support platform are split across multiple tools and all priced per-user, forcing small teams to limit who in the org has visibility into customer communications.

02 / Source history

Shared over time

Each entry reflects what was shared on that date. Details may have changed since then.

  1. Upfront

    A customer support platform that unifies the basic requirements of customer support which are typically split across multiple per-user-priced tools, giving everyone in a small team visibility into what is being communicated to customers.

    Problem: The basic requirements of a customer support platform are split across multiple tools and all priced per-user, forcing small teams to limit who in the org has visibility into customer communications.

    Audience: Small B2B startup teams where not everyone can afford per-user support tool licenses

    Posted by @robgough · Original comment ↗

    “I set out to solve that with https://stayupfront.com and now that the build is in a good place i’m finally having to bite the bullet and learn marketing.”